Children and youth aged 19 and under who live in Halifax Regional Municipality will have increased access and more flexibility when seeking mental health and addictions support.
Starting February 9, 2025, IWK Mental Health and Addictions (MHA) Central Referral will expand hours to operate on all weekends and holidays and will offer extended evening hours on weekdays.
The IWK MHA Central Referral hours as of February 9 will be:
- Monday & Tuesday – 8:30 a.m. – 11 p.m.
- Wednesday – Friday – 8:30 a.m. – 8:30 p.m.
- Saturday & Sunday – 8:30 a.m. – 4:30 p.m.
IWK MHA Central Referral is a centralized telephone referral service staffed by Access Navigators with specialized training to assess the needs of children and youth looking for help with mental health and addictions issues. Access Navigators provide support and match children and youth to the best mental health and addictions treatment options and services.
Anyone can self-refer by calling the toll-free number 1-855-922-1122, or a service provider can make a referral and support the call with the youth’s consent.
“Expanding the availability of Central Referral services for children and youth is a vital step in improving access and coordination to care, ensuring that every young person can reach the support they need, no matter the time or circumstance,” says Maureen Brennan, Director, IWK Mental Health and Addictions.
“Clients and families facing mental health and addiction challenges are already navigating a very difficult experience,” says Brian Bailkowski, Clinical Manager, IWK MHA Central Referral. “We are pleased to make the process easier by offering extended Central Referral hours and more opportunities for children and youth to connect with the care they need.”