Before you arrive
All family/support persons are asked to self-screen for illness before visiting IWK Health, please do not visit if you’re feeling unwell.
If you're experiencing a delay getting to your appointment, please call your clinic to let them know.
Safety
Upon arrival, a medical mask will be available to you at the entrance. We ask that you please put on a mask and sanitize your hands before moving about the building.
Wearing a mask is required of everyone in IWK Health public and clinical spaces. Please keep your mask on at all times except to eat, drink, or if directed by a health care provider.
Getting where you need to go
Once inside, you can go directly to your clinic or area.
To find your clinic or area, you can also check your Clinic, Service, or Programs webpage, follow the directional signage, or ask any IWK staff for help at any time.