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Food & Amenities

The IWK Health hospital (University Ave.) offers a lot of convenient and useful amenities for patients, their families, and other visitors to take advantage of while here.

Places to eat

Heart & Hearth Cafe (IWK Cafeteria)

Serves a variety of salads, sandwiches, desserts and beverages, as well as hot food items. 
Located on the 2nd floor of the IWK.

Monday to Friday: 7:30 am - 6:30 pm
Saturday & Sunday: 9:15 am - 1 pm
Closed on holidays


Dial for Dining

Call 902-470-6608 from a patient phone, or 902-470-6608 from a landline or mobile device, to order Dial for Dining meals. Patients are to follow normal ordering instructions listed on the patient menu.

Available 24/7
Guests with allergies or therapeutic needs are to call between the hours of 7:00 am – 10:00 pm.


Tim Hortons

Located in the Gallery of the Richard B. Goldbloom Research and Clinical Care Pavilion, off of University Avenue.

Monday-Sunday: 6:30 am – 11:00 pm


Subway Restaurant

Located in the Gallery of the Richard B. Goldbloom Research and Clinical Care Pavilion. 

Monday-Thursday: 7:00 am – 12:00 am
Friday-Sunday: 7:00 am – 10:00 pm


Other places to eat

A number of restaurants in the local area deliver to the IWK. Please instruct deliveries to meet you outside any of the main entrance areas.



Wireless internet is available free of charge. Simply open your mobile device and select "IWKGUEST" from the list of networks then click "connect".


Information desks

The IWK has three information desks, one in the Women's Building lobby, a second in the Children's Building lobby, and the third in the middle of the Gallery of the Dr. Richard B. Goldbloom Research and Clinical Care Pavilion.


Multi-faith prayer room

The multi-faith prayer room is available to all patients, families, and visitors 24/7 and is located to the left of the Children's Building information desk, near the fish tank. Further spiritual supports are available through the Spiritual Care Team.



There is an RBC ATM located in the IWK Gallery, close to Tim Hortons and Subway.


Newman Memorial Gardens

Located just outside the Women’s Building entrance, 5980 University Avenue, the Newman Memorial Gardens provides a peaceful atmosphere for patients and their families to enjoy. Generously donated by Barbara Newman, in memory of her late husband, Norman Newman, the Gardens opened in September 1999.


Family Lounge

Family lounges are available for support persons in some areas of the health centre where patients may be experiencing longer stays. Lounges include refrigerators, ovens, dining tables, sofas, lockers, showers and more items to make the stay more comfortable. Please ask your care team upon admission for more information on how to access a family lounge.



Playrooms for children are located throughout the Children's Building units. Playrooms are managed by our Child Life team. Hours of operation may vary by unit and our COVID-19 protections at the time. Please ask your health care team about access to the play room in the area of your admission.


Gift shop

At this time, we do not have a gift shop on-site. Gifts, flowers, or non-latex balloons can be purchased off-site and brought or delivered to the Health Centre. Deliveries should be addressed to the recipient, including their room number and instructed to be dropped off at one of the information desks at any of the main entrances.



At this time, we do not have a pharmacy on-site. The nearest pharmacy to the Health Centre is Lawtons Drugs on Spring Garden Road or Shoppers Drug Mart located in the Victoria Building of the QEII Health Sciences Centre.

3 Clinics, Programs or Services

Ronald McDonald Family Room

The Ronald McDonald Family Room provides an oasis of calm and support right inside the walls of a hospital, allowing families to be just steps...
Offered at 1 Location