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prideHealth works to improve access to health services that are safe, coordinated, comprehensive, and culturally appropriate for people who are two-spirit, lesbian, gay, bisexual, transgender, queer, intersex, or asexual (members of the 2SLGBTQIA+ community). prideHealth is a partnership between the NSH and IWK Health. The prideHealth navigator works with individuals

Parking is limited within the IWK Parkade on University Avenue and immediate area and can be a challenge. Please allow an extra 45 minutes to an hour to ensure you are on time for appointments. If it is possible and convenient patients can be dropped at the Women's/Adult entrance before

Your child's health card Your appointment letter A List of medications in addition any medications needed during your visit Name and telephone number of your referring physician and/or family physician Health insurance information A list of questions you and/or your child may have for the physician Books, games, snacks, diapers

During your visit to the IWK, there are a lot of people, terms, and acronyms you might hear that you don’t understand. To help, we’ve put together the following lists—these are the professionals and the terms that you might come across. The people you may meet We’d like to introduce

Patient safety and privacy are top priorities at IWK Health. Our goal is to make sure that everyone who receives care from us is kept safe and that we continue to work to prevent unnecessary harm or injury to all patients. We also encourage you and your family to become

Sometimes it is difficult to make decisions about our own health, or the health of a loved one. Deciding what the "right" or "best" thing do relies on our values, how well we understand what is going on, and our understanding of the choices we are being asked to make

Private insurance If you are a resident of a Canadian province and have provincial health care coverage, many IWK Health services are covered by your provincial health plan. However, certain procedures, supplies, or preferred accommodation are not eligible for payment by your provincial health plan—for example, semi-private and private rooms

Partners in Care Read our document Partners in Care: Our Shared Rights and Responsibilities, which explains the rights of patients and families as well as staff and describes shared responsibilities as partners in their health care. Feedback If you have feedback, thoughts, suggestions, concerns, or compliments you’d like to pass